Our Staff

Our team, are committed to providing the warmest and most personal service. We take care of the initial worries and you can take comfort in the knowledge that our services are provided by the guidance of qualified staff.

We can guide you through the Funeral arrangements and assist you in making a personalised and memorable service to reflect the personality of your loved one.

Kyle Mercer

FUNERAL DIRECTOR & EMBALMER

Kyle joined the Willetts Funeral Services team after a strong calling to help people in their toughest days. He is committed to serving his community in this role, and being a born

and bred Kawerau boy, brings local expertise and passion for his home town, as well as the surrounding districts.

Kyle is married to Sheena, who is a nurse, and together they have a young son, Tobi. Kyle has a Trade in Joinery/cabinet making and came to us from Asaleo Care in Kawerau, where he worked as a Winder operator and Health and Safety Rep.

Kyle is a member of Kawerau Rotary, and continues to serve Kawerau in this role. He feels privileged to be in a position where he is able to support families at a difficult time, and to work with families of many different cultures and beliefs. He has a natural affinity for the role, and a genuine care for people.

Pauline VanderAa

ADMINISTRATION

Pauline joined the team at Willetts Funeral Services Ltd in 1996, and has been involved with the company ever since, in the role of office administrator.

Pauline is usually the first person to greet you, either on the phone or at the door and with her experience and knowledge, she is here to guide you through unfamiliar territory she will answer all those initial questions and queries.

Julie Summers

FUNERAL DIRECTOR & EMBALMER

Julie joined the team at Willetts Funeral Services Ltd in 2015, she has endeavoured to help bereaved families in any way she can at a difficult time.

Julie’s passion for caring for people has been enhanced since working with our experienced team. Julie believes that it is an honour and a privilege to be able to support and guide grieving families and is delighted to be a part of the Willetts Funeral Services team.

Julie is here to guide you through the funeral process and is dedicated to reflecting the family’s wishes and individual requirements to make the celebration of your loved ones life, personalised and to honour their memory.

Matthew Evans

FUNERAL DIRECTOR & EMBALMER

Matthew is an experienced and fully qualified Funeral Director. He holds a National diploma in Funeral Directing and has joined our expert team at Willetts Funeral Services Ltd.

Matthew is married to Jodi and is father to 5 boys. He enjoys the lifestyle of living in the Eastern Bay of Plenty.

Matthew is here to guide you through the funeral process and is dedicated to reflecting the family’s wishes and individual requirements to make the celebration of your loved ones life, personalised and memorable.

Kylee Richardson

FUNERAL DIRECTOR & EMBALMER

Kylee joined the team at Willetts Funeral Services Ltd in 2012, she is an experienced Funeral Director and Embalmer.

Kylee is truly passionate about her work and her commitment to client families, Kylee is a natural problem solver and a compassionate organiser who loves the variety of her role. Kylee was born and raised in Whakatane and Enjoys spending time with her son.

Megan

Info To Come

Bio Coming Soon

100% Locally Owned & Operated

Our company has a proud history and is 100% locally owned and operated by Steve and Lisa Butler, who are born and bred in Whakatane and have two children.

Steve is a fully qualified Funeral Director and Embalmer and has been at Willetts Funeral Services for 30 years, while Lisa has worked part time over the years working in the office.

Learn more about Willetts Funeral Services - see our entire website

OUR COMMITMENT TO YOU

If someone close to you passes they will be taken care of by compassionate and experienced professionals, who understand how difficult grief and bereavement can be.

WE’RE ON CALL

Our fully trained funeral directors are available 24 hours 7 days a week to personally answer your call

Email: willettsfuneral@xtra.co.nz
Phone: (07) 307 1111